Illustrative imageCompanionship Support
A friendly face, a good chat and time well spent together.
We can enjoy conversation, shared interests or a visit to a local café, at a pace that suits you.
Support shaped around you
Our Services
Non-regulated companionship and community support for adults aged 18+ in Burton upon Trent and surrounding areas.
Illustrative image
Illustrative imageAutism & Learning Disability Support
Friendly, patient support for adults with autism or learning disabilities.
Companionship, community access, social activities and encouraging independence. This is non-regulated, companionship-based support only.
Illustrative imageCommunity Activities
Getting out to the places, groups and hobbies you enjoy.
We can go with you to local groups, gentle outings and community events that interest you.
Illustrative imageAppointment Accompaniment
Friendly company at GP or hospital appointments.
We can go with you for reassurance and company. This is non-medical support; we do not give medical advice or care.
Illustrative imageShopping & Everyday Independence
Help with shopping and everyday routines, at your own pace.
We can go shopping with you and encourage you to keep doing the things you can for yourself. In your home, we can also help with light domestic tasks, laundry and simple meal preparation, such as breakfast, lunch, dinner, drinks and snacks. Our staff have completed Food Hygiene and Safety training.
All service photographs are illustrative — not actual DiRich employees or clients.
Introductory offer
Introductory community support package
For our first 10 eligible clients, we offer 40 hours of community support at 25% off our standard £28 per hour rate.
That is £840 for 40 hours (normally £1,120), saving £280.
The 40 hours are provided as a 10-week support arrangement: 4 hours each week. All 40 hours must be used within 10 weeks of the first support visit.
The offer is for adults aged 18+. Support begins only after a suitability assessment, risk assessment, written support plan and signed agreement, subject to availability and DiRich confirmation. The minimum booking remains 4 hours per support visit. There is no online booking or payment.
After completing an introductory package, eligible continuing clients may be offered a loyalty renewal arrangement, confirmed in their personalised written quotation.
Your personalised written quotation
Standard community support packages are priced from £28 to £35 per hour, depending on the agreed support arrangement. A minimum booking of 4 hours per support visit applies.
Our support arrangements are personalised to each person’s needs, circumstances and agreed activities. Before any support begins, we will discuss the services required and provide a clear written quotation for approval.
There are no surprise or unapproved charges. Any agreed support time, activity cost, journey cost or other expense will be explained in writing before booking.
DiRich is not currently VAT-registered. VAT is not added to our quotations.
Support availability is discussed individually. We are closed on Sundays.
The introductory community support package is a separate, limited offer with its own stated price. The standard range above applies to standard packages only.
How support starts
- An enquiry and initial conversation
- An in-person needs and suitability assessment
- A risk assessment
- An agreed support plan
- A personalised written quotation
- A signed service agreement and consents
- DiRich confirms that suitable staff, safeguarding, insurance and availability are ready
Clear arrangements
Before any support, we agree the visit length with you. We will explain the cost of your support and any agreed activity costs in writing before you decide to book. You can stop future visits at any time and only pay for support already provided. Read our Terms & Conditions
What we do not provide
We offer companionship and community support only. We do not provide personal care, nursing, medical care, medication support (including medication administration), clinical or medical treatment, hands-on moving and handling, wheelchair transport, hands-on mobility assistance or emergency services. We are not a regulated home care provider. Meal preparation is everyday living support only — it does not include help with eating, special clinical diets or swallowing difficulties.
We are now open for enquiries and initial assessments for our first clients. Our services are for adults aged 18 and over. Support starts only after needs and suitability and risk assessments, an agreed support plan, a personalised written quotation, a signed service agreement and required consents, and DiRich confirmation of suitable staff, safeguarding, insurance and availability. Enquiries and consultation requests are not bookings. There is no online booking or payment.
Transport
Transport may be considered individually, subject to assessment, availability and prior written agreement. We do not provide wheelchair transport or hands-on mobility assistance.
Planned long-term support
24-hour non-regulated support may be arranged through three rotating 8-hour shifts each day. Every arrangement is subject to individual assessment, agreed boundaries, suitable staff availability and all required readiness checks. This is companionship and community support only — not personal care, nursing, medical treatment, medication support, hands-on moving and handling, wheelchair transport or emergency cover. Acceptance and availability are not guaranteed.
Everyday life, more connected
Small moments.
Meaningful connections.
A shared interest. A familiar place. The confidence to try something new.
Picture-symbol communication
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Illustrative images — not actual DiRich staff or clients
Let’s talk about what matters to you.
A friendly, no-obligation conversation by phone or email is a good place to start.